supra ekey error codes

2023 Carrier. PDF User Manual - theaar.com PDF TRACcess eKEY Application - Supra You can register for your SupraWEB account by clicking this link. This opens the eKEY app and automatically enters the authorization code for you. The Supra eKEY has proven itself to be a paragon of lockbox opening technology. Once you are viewing the Access Hours on the eKEY, you will need to tap on the actual time you wish to edit. If the office is closed, you cannot reach us, or are having issues outside of these hours, you can reach Supra directly at 1-877-699-6787 every day 7 am to 9 pm, including weekends. Supra eKEY - Showing Notifications (location services) Supra eKEY - Once Per Day PIN Code. Tap Begin and turn the box on by pushing up on the bottom of it. Flexmls, Monsoon and RapidStats no longer support Internet Explorer. Contact the Board Staff on (850) 939-3870 or SUPRA directly on: (877) 699-6787 SupraWEB is the agent website. Its very inconvenient. Keyholders who pay their Supra key fee using the ACH payment option will be affected by this change. How do I change the Settings/Shackle Code/CBS Code/Access Times on my lockbox? Supra offers a variety of support options for your Supra eKEY and lockboxes. All rights reserved. Supra - CCAR - CCARToday You need to know the 4-digit shackle code to modify Timed Access settings on any Supra lockbox. Supra eKey - Supra - SmartMLS The Shackle code/CBS code will remain the same. Get real-time listing details and showing instructions the moment you unlock the lockbox. If you are using an eKEY Fob, point it at keybox lens. As an eKEY user, you may have been privy to some of these minor annoyances from time to time. Enter the 4-digit shackle code. You will need to provide the following information: Your full name; Your company's name and WPML ID#; and This opens the eKEY app and automatically enters the authorization code for you. How to Download Supra E-Key If you are downloading to a new device, you will need a new authorization code: how to download the Supra E-Key. For the members of Central Oregon Association of REALTORS (COAR) and how to reset their Supra E-Key Shackle codes. Bluetooth must be turned on to connect to the Supra box. With the Supra eKEY app, there are two easy ways to assign a keybox to a listing which gives you the benefit to easily see which listings have had showings. What We Do Access eKEY eKEY One key unlocks many Supra Powers Efficient access and an easy-to-use app makes managing lockboxes and showing information a breeze with eKEY Basic app. You must have the lockbox physically present with you. 1.Tap the Open Shackle icon. You can adjust many features in the Supra eKEY app to customize it for your needs. Supra support is available 7 days a week between the hours of 5am and 7pm by calling 877.699.6787. Supra brings together training tools that work for your needs and preferences, from simple how-to videos to instructor-led live sessions to self-paced recorded courses. Update Error/Code: The eKEY app requires a daily update in order to run smoothly. Below are some of the most commonly asked questions related to Supra. Learn more about Advocacy news and how it impacts you. More FAQs keyboard_arrow_right Order iBox Accessories End-User License Agreement (EULA) Supra is a part of Carrier. Once you are registered, you can go into your SupraWEB preferences and sign up for email notifications. To open the lockbox, select Obtain Key Enter the 4-digit PIN you selected during registration and push up on the bottom of the lockbox to turn it on. Supra eKEY - Authorization Codes - YouTube I'm getting notifications for someone else's box. Error Codes The resolutions provided are for operations that have been attempted at least two (2) times and the error is not a one-time occurrence. Contact Supra at (877) 699-6787. With the real-time benefits of the Supra system, real estate agents can let a homeowner know when a showing starts and ends so they know when they can return home. HELP! REALTORS are dedicated, knowledgeable real estate professionals who want to help you realize the dream of home ownership. eKEY Error Codes Non-members who otherwise arent able to access the Supra system. Scroll up or down until the correct reason is selected, then tap Done. Error Codes The resolutions provided are for operations that have been attempted at least two times and the error is not a one-time occurrence. Visit our agent training page to explore what sessions are coming soon. Can I use the one-time access? Showing Management. Download the Supra eKey app from the Google Play Store (Android) or App Store (iPhone). *If you are using an eKEY Fob, point it at keybox lens. SUPRA Instructions - Navarre Area Board of Realtors With SupraWEB you can perform several functions from your computer or mobile device. 2. If you need help determining which boxes are yours, call the CPAR office and we can provide a list of box serials numbers that are assigned to you. Tap a Reason for shackle release. eKEY icon APPLYING FOR AN EKEY An eKEY may be requested by contacting West Penn Multi-List, Inc. via email at: inbox@westpennmls.com In your email, inform our office that you have a WPML User ID# and wish to apply for an eKEY. eKEY App Compatible Devices Supra has secure access for non-Association members to access residential properties with authorized access from a Supra keyholder, which is available via Bluetooth keyboxes through a tablet or smartphone for a limited time of 2-to-72 hours. Generate your own Authorization Code - Supra A Supra keyholder must activate the non-member access feature one time via a desktop or laptop computer prior to use. INSTRUCTIONS FOR ANDROIDTM Open the eKEY app. Tap on Obtain Key (if a CBS Code is being prompted and the key is not an Affiliate key, the Enable CBS function can be unchecked in the eKEY Settings). How to Obtain a Keybox Shackle Code/CBS Report If I get a new Phone, do I Need to get a new Authorization Code for my eKey? Tap a Reason for shackle release. This will open the eKEY App. The iBox can be accessed using a Supra eKEY, ActiveKEY, or DisplayKEY. Enable the Call Before Showing Feature Open the Shackle Change the Shackle Code 1. You will see the following screen: Enter your email or phone number and PIN code and tap Submit . If you are using an iPhone, go to the App Store and search for Supra eKey. This opens the eKEY app and automatically enters the authorization code for you. We think it would be awesome if agents could edit lockbox access times by going online to SupraWEB. Any member who has access to the Supra system, whether they choose to use it or not, is not eligible for non-member access. Contact the Board Staff on (850) 939-3870. Troubleshooting: eKEY Error Codes Add a Keybox to a listing eKEY Manual Still need help? Supra Lockbox Safety Tips, Get your Supra KEY and lockbox questions answered here. It only allows a fixed time from 8:00 am to 6:00 pm, no access at all, or 24 hour access. Click on the EULA (End User License Agreement) and Privacy Notice. Supra Keys & Lockbox Resources - Bay East Enter your User ID Enter your password. CCAR Member Resources Supra eKEY Error Codes Last Updated: November 23, 2022 03:41 Follow Keybox Operating Error Codes eSYNC Error Codes eKEYerrorcodes.pdf (200 KB) Was this article helpful? Buying a home is one of the biggest financial decisions you will ever make. Until Supra changes their boxes functionality, we hope you find the instructions above helpful. Manual will be automatically added to "My Manuals", Elements of the SUPRA Handheld Computer Interface, Two Ways to Enter Data into Ekey Applications, Configuring Whether to Download Listings and Roster, Attaching Listing Keys to the Key Container, Deleting a Keybox from Your Inventory Record, SUPRA Handheld Computer Doesn't Responding to Taps, Accessing Keyboxes in a Cooperating SUPRA Keybox System, Adding a Cooperating System Code to Your Ekey, Receiving an Update Code for a Cooperating Keybox System, Accessing Cooperating Advantage Express Keyboxes, Knowing When to Update in Advantage Express Systems, Entering Update Codes for Cooperating Keybox Systems, Using Your Ekey to Access Cooperating Keyboxes, Page 8: Introducing The Supra System Components, Page 13: Supra Handheld Computer Components, Page 32: Installing Palm Desktop Software, Page 38: Entering Data In Your Supra Handheld Computer, Page 39: Elements Of The Supra Handheld Computer Interface, Page 45: Using Graffiti Writing To Enter Data, Page 58: Viewing Messages Following Esync, Page 60: Configuring Whether To Download Listings And Roster, Page 65: Getting Help In The Ekey Application, Page 67: Obtaining The Listing Key From A Keybox, Page 73: Reviewing Keybox Access Information, Page 76: Changing The Shackle Code In A Keybox, Page 77: Changing Access Hours In A Keybox, Page 91: Navigating The Edata Application, Page 104: Searching For A Listing By Address, Page 105: Searching For A Listing By Mls Id, Page 111: Using The Keybox Inventory Function, Page 113: Viewing Keybox Inventory Information, Page 115: Using The Showing Activity Function, Page 124: Viewing Feedback From A Showing Agent, Page 127: Logging On To The Agent Website, Page 128: Obtaining An Update Code From Kimweb, Page 139: Obtaining An Update Code From Kimvoice, Page 148: Keybox Shackle Codes And Cbs Codes, Page 159: Supra Handheld Computer Doesn't Responding To Taps, Page 173: Receiving An Update Code For A Cooperating Keybox System, Page 174: Accessing Cooperating Advantage Express Keyboxes, Page 175: Entering Update Codes For Cooperating Keybox Systems. No, eligibility of access is for non-members who do not belong to the Realtor Association who already have access. Flexmls, Monsoon and RapidStats no longer support Internet Explorer. eKEY - Showing Notifications (enable and view). Top Five eKEY Errors and How to Fix Them - ARMLS SupraWEB is the agent website. A non-transferable access credential is sent to the non-members device and the user creates his or her own Pin number for lockbox access. Push the shackle down into the keybox then pull up. The non-member downloads the eKey app (one time only), The non-member accepts terms and conditions (one time only), The non-member fills out registration (one time only), The non-member enters eKey authorization code. Update Your Supra eKEY: A Message from Supra, 2023 Collin County Association of REALTORS. You can alsoenter the authorization codemanually: Obtain an authorization code from Mobile SupraWEB: Obtain an authorization code from SupraWEB: The easiest way to enter the authorization code into the eKEY app is to open the email on your smartphone and click on the link. 4. You will then get a Success! message. Point the top of the ActiveKEY at the iBox, iBox BT, or iBox BT LE infrared lens. Cellular or WiFi is fine. HOW DO I GET THE KEY OUT OF THE LOCKBOX? From Android or iPhone, open the eKEY application. Generate an Authorization Code On the left side of the screen click Authorization Code Support Home Email Technical Support Last Updated: Tuesday, March 20, 2012 at 12:56 Tips & Support keyboard_arrow_right Questions? Its important to check out the eKEY App Compatible Devices and Software Requirements document to ensure the device you choose will work efficiently with the app. Tap Begin. Tips & Support How do I? For more information you can contact our Member Services department at 925.730.4060. Once the app is downloaded, return to your texts; click on the same link to register with eKEY. Mobile SupraWEB for eKEY Instructions Control settings right in the palm of your hand. eKey pda pdf manual download. products or services: Even the best superheroes need new tools and resources every now and then. Supra How to Change the Shackle Code Using the Ekey App - Manuals+ Agent Alert Flyer Data At The Door Flyer, eKey Basic Refresh Guide eKey Pro Refresh Guide, Home Tour App Guide Supra eKey Brochure. You can generate your own emergency update code through the SupraWEB option on the eKEY or you can contact support. The iBox uses infrared technology to communicate with Supra keys. Supra eKEY - Payment Management. Add any pertinent notes regarding the property and then press Send. products or services: Explore our library of tools, videos, and documents. Select. West Penn Multi-List, Inc. Supra How to Use Your Smart Phone as an eKEY At the bottom of the screen, tap Delete.". Enter the update code. Frequently asked questions How do I open a lockbox? 2.Enter the 4-digit shackle code. Supra eKEY - Authorize the eKEY App. Weve compiled a list of the top five eKEY errors reported by our subscribers and have tips on how to fix them without the need to contact support. As long as you are with your lockbox, you can program it with these easy steps. eKEY - Assign a Listing to a KeyboxeKEY - Showing Notifications (enable and view)eKEY - Showing Notifications (locationservices)eKEY - Changing Shackle CodeeKEY - No Cell ServiceeKEY -Agent AlerteKEY- Edit Keybox DataeKEY - Obtain Key & Open ShackleeKEY - Keyboxes 101eKEY - Payment Management (keyholderspay Supra)eKEY - Call-Before-Showing (CBS) CodeseKEY - One-Day PIN Code (members eKEY)Supra System -New Member Orientation, Opening a Key Container with the Supra eKEY App, Using the Apple Watch with the Supra eKEY AppCreate Real-Time Showing Notes, Copyright Navarre Area Board of Realtors, eKEY - Showing Notifications (enable and view), eKEY - Showing Notifications (locationservices), eKEY - Payment Management (keyholderspay Supra), Using the Apple Watch with the Supra eKEY App, Identify keyholder names by key serial number, Manage keybox inventory and listing information, View, email, and schedule activity reports, Obtain an authorization code to install the eKEY software (eKEY users). The phone will start searching Turn on fob or iBox BT Push up on the key container of the lockbox. Tap Emergency Update. Tap Emergency Update. If you are getting an error code, you can refer to the, Select the keybox for the property to which you wish to grant access. products or services: Efficient access and an easy-to-use app makes managing lockboxes and showing information a breeze with eKEY Basic app. How to get an Authorization code Log on to SupraWEB Go to SupraWEB . You must have a data connection of some kind for the app to work. You can get more info on SupraWEB by contacting our Support helpline at 480-921-7777. I'm getting an error code, what should I do? Yes, following the instructions they may be granted the one-time access. The authorization code for the current eKEY app is a 10-digit alphanumeric code containing the letters A through Z and the numbers 2 through 7. Instructions for Remote Lockbox Programming Request With constant access to MLS data for a specific listing and real-time listing information and showing notes at the door when the lockbox opens, youre always in the know. Additional resources are available for agents online at www.supraekey.com/ekey. If you are getting an error code, you can refer to the Supra error codes list. The non-member will receive a text each time access to a KeyBox is granted. Supra is a part of Carrier. PDF SUPRA ACTIVEKEY AND IBOX FAQ - granburyrealtors.com Once you register, youll receive a text with a link to an authorization code. For questions regarding other Select access day and time. To update your Supra E-Key monthly billing, you can use the following page HERE to update your credit card information in the app. Fill out the Supra Lockbox Transfer Formand email it to mlsdirector@cpaor.org and we will transfer it for you! Need an easy way to allow access to your listings only at certain times? Read and agree to the EULA (End User License Agreement) and Privacy notices. When you have automatic app updates turned on, the eKEY app will automatically be pushed to your device. Tips & Support | Supra Learn about the good work SPAAR members are doing in the community every day. Once you have downloaded the Supra eKEY app, you will need to follow a few steps to authorize it for use. The phone will start communicating with the lockbox. Obtain Key and Open Shackle Buttons are moving! How do I know if my phone has the most recent operating system? 06/2020 2020 Carrier. The Supra iBox is an electronic keybox that is placed on listings and holds the listing's keys. Contact Support at 1-877-699-6787 if you have a question about a specific phone or tablet. Activate Bluetooth on lockbox by pressing up/letting go of the keypouch. Cooperating Key Procedures and Service Centers, Copyright 2021 Bay East Association of REALTORS, Self-Service Authorization/Update Code Instructions, Instructions for Remote Lockbox Programming Request, How to Activate Call Before Showing (CBS) Feature, How to Generate Supra eKEY Authorization Code Yourself, Cooperating Key Procedures and Service Centers. It's after hours and i'm having Supra issues, who can I call? INSTRUCTIONS FOR iOS Open the eKEY app. You need to know the 4-digit shackle code to modify Timed Access settings on any Supra lockbox. Come to the Association Office at 1039 E. Valley Blvd. I never use my Supra eKey. When finished editing tap the PROGRAM button. Tune into SPAARs course offerings for CE Credits to stay compliant or simply to take advantage of topics offered. Getting started with your eKey - Supra Were here to help you unlock even greater power. At the OBTAIN KEY menu option, press enter. How Often do I Have to Update my eKey? For any error that does not show on this list or that is not resolved, contact Supra Support at 1-877-699-6787. Key Coverage Map

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